Your Questions Answered

How would you describe the Chalet's key selling points?

All-wood chalet with a spacious floor plan, a double-height living room ceiling crowned by a traditional fireplace.

Chalet Aurore has luxurious finishes and cozy design features on all three levels. Its four bedrooms and en-suite bathrooms set will make your family reunion or nomadic working mode very comfortable.

The expansive windows will bring you lots of natural light and access to impressive views on the Val d'Hérens and the Matterhorn and Dent-Blanche.

Enjoy the warmth of the new outdoor entertainment area with an external fireplace, a cedar wood jacuzzi on the upstair terrace and the traditional Swedish sauna on the lower ground floor.

Are bed sheets and towels provided?

The chalet is fully managed by Nicole, your chalet manager. She will ensure all beds are made and enough towels are provided before your arrival. The rental price includes 5 hours of check out cleaning by our team. So you do not have to bring anything or worry about anything else than enjoying your stay.

What are the bed sizes?

There are four double beds (one is 180cm x 200cm, and three are 190cm x 200cm), and three single beds
(90cm x 200cm).

What are the checking-in, and checking-out times?

Arrival from 4pm. Departure before 10am.

Where can we collect the keys from?

You will find the keys into a self check-in smart lock box.

Is there parking provided at the chalet?

There are two parking slots next to the chalet entrance.

Do guests have full access to all chalet spaces?

Besides 2 cupboards where we store supplies for the chalet, the house is fully open to guests use.

What are the added costs?

Cleaning is included in the price, unless it exceeds a reasonable amount - in that case, it will be deducted from your deposit. A deposit of CHF 750.- will be blocked on your credit card at arrival, and returned to you if there are no damages. WiFi access is free.

Intermediate cleaning and other services (caterer, taxi, babysitting) available by request. Costs to be discussed with Nicole, your chalet Manager.

Is there wood provided to make a wood fire in the chimney?

Wood logs are not provided, but you can order them in advance from Nicole, your Chalet Manager. A 25kg bag costs CHF 35.-

Is there a fondue/raclette set?

There is a fondue set at the chalet, but you need to bring your own paraffin refills. However, no raclette set is provided.

Is there a hairdryer?

There is a hairdryer in each bathroom.

Is there an audio sound system in the chalet?

The is no audio sound system in the chalet. Bring your own portable device if you wish to listen to some music. Please note the chalet has a no party or event policy and requires a 10:00 PM - 7:00 AM quiet hours.

Are pets allowed?

We welcome 1 pet at the chalet for an extra fee of CHF20.- per night and we only request that:
- you do not let your furry friend in the bedrooms
- you take your companion to toilet outside the property. Outdoors are kept clean for younger guests to play safely in the snow or garden.

How far are the ski-lifts?

The closest chair-lift is a 10 minutes walk away from the chalet. There is another starting point at Les Collons 1850, which is a 5 minutes drive away - and there is a paying car park there where you can leave your car for the day. The chalet is also 5 minutes walk from the free shuttle service to and from the slopes.

Where can we rent/buy sport’s gear?

There are two sports shops which have everything you need for both summer and winter activities. You can rent your skis and boots there. They also rent all the gear for safe off-piste skiing, and they rent E-mountain bikes in the summer.

Is there a ski school in Les Collons?

There is the Swiss Ski School at Les Collons 1850. You can also book your private guide for off-piste
skiing there.

Where can we shop for food?

There is a big supermarket (Migros) in Sion, just before you take the road towards Les Collons, and a very good butcher in Vex (15 minutes by car from the chalet). In the village of Les Collons, there is a small supermarket for day-to-day needs. You can also buy fresh bread there. There is also a separate bakery.

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Guest
Review

"The Chalet is very well equipped with a cosy ambience. Indoor and outdoor fireplaces offer two convivial spaces for enjoyable exchanges. All the bedrooms with en-suite shower rooms have good bed linen. The Collons ski resort is connected to the enormous ski domain of Verbier, but benefits from being a calm family resort. The chalet is not “ski-in ski-out”, but only ten minutes away from the lifts.

An amazing view of the Matterhorn from the large terrace."

Frédéric R. | London